Posts Tagged ‘policy’

Vacation Policy

KC wanted me to pass along a reminder concerning the vacation policy. All vacation/personal days need to be approved one month in advance. So, when you are making your schedule for the following month, vacation/personal days have to be put in your schedule and approved by your manager and Robin (through the time-off request database on the website). Any day taken off that is not approved a month in advance will be considered a sick day. If you have any questions concerning this policy feel free to speak with your manager, Robin or KC. Thanks.

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Reserve Policy

A few cases have occurred concerning a patron wanting to check out a book and it is on reserve for another patron. After conversing with the other managers and K.C., we have decided the patron who brought the book to the desk is the recipient. Although, this is somewhat of a judgement call on your part. If you feel the book on reserve might be used for research purposes then you have the right to tell the patron there is a hold on the book. If you ever need help in making the decision do not hesitate to ask your manager. Feel free to leave comments here with any questions or concerns you may have. Thanks!

Patron Card Issues

In the manager’s meeting yesterday, two new policies were set into place, well one was restated. First, it was assumed that parents could not sign-up their children for library cards if the children were not present. This is not the case. Parents can sign-up their children for library cards even if the children are not present, no questions asked. Second, there is a policy change for new patron card costs. We have all experienced patrons who have the old white cards and would like to acquire one of our new cards but do not want to pay the $3.00 fee that accompanies it. If a patron will turn in their old card, we will drop the price to $2.00 for the card. (Make sure the information is changed in Atriuum to reflect the new barcode.) This does not apply to lost cards. They are still $3.00 for a replacement. If you have any questions regarding either one of these changes, do not hesitate to speak with your manager.